Privacy Policy

PetBedNStay (“we,” “our,” or “us”) operates petbednstay.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our website, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly:

• Business name, owner name, email address, phone number, and address when you submit a listing or claim request via our “List Your Business” form.
• Your name, email, rating, and review text when you submit a review for a listing.
• Your email address when you subscribe to our newsletter or updates.
• Any messages you send us through the contact form.

Information collected automatically:

• Usage data such as pages visited, time spent, search queries, and clicks, collected via Google Analytics (GA4).
• Device and browser information (type, operating system, screen size).
• IP address (anonymized by Google Analytics).
• Cookies and similar tracking technologies (see Section 5).

2. How We Use Your Information

• To create, display, and manage business listings on our directory.
• To verify and process listing claim and upgrade requests.
• To send transactional emails related to your listing or request.
• To send marketing emails and newsletters if you have opted in (you can unsubscribe at any time).
• To improve our website, search functionality, and user experience.
• To display relevant third-party affiliate offers (such as pet insurance or pet product recommendations) that may be useful to our visitors.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers: Third-party tools that help us operate the site, including Vercel (hosting), Railway (database), Brevo (email marketing), and PayPal (payment processing). These providers are contractually bound to protect your data.
• Analytics: Google Analytics collects anonymized usage data to help us understand how visitors use our site.
• Affiliate partners: If you click an affiliate link on our site and make a purchase, the affiliate partner may receive information necessary to track and credit the referral. We do not share your email or contact details with affiliate partners.
• Legal requirements: We may disclose information if required by law or to protect the rights, property, or safety of PetBedNStay, our users, or others.

4. Business Listing Data

Business information displayed on PetBedNStay (name, address, phone, website, email) is sourced from publicly available records and submitted by business owners. If you are a business owner and wish to update, correct, or remove your listing, please contact us at hello@petbednstay.com.

5. Cookies

We use the following types of cookies:

• Essential cookies: Required for core site functionality (e.g., saved listings stored in localStorage).
• Analytics cookies: Google Analytics uses cookies to collect anonymized information about how visitors use the site. You can opt out via Google's opt-out tool.
• Affiliate tracking cookies: When you click an affiliate link, the partner may set a cookie to track the referral for commission purposes.

You can control cookies through your browser settings. Disabling cookies may affect some site features.

6. Data Retention

We retain personal data for as long as necessary to provide our services or as required by law. Listing submission data is kept until the listing is removed or you request deletion. Email marketing data is retained until you unsubscribe. Analytics data is retained per Google Analytics' default retention settings (14 months).

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of marketing communications at any time (via the unsubscribe link in any email).
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, email us at hello@petbednstay.com.

8. Children's Privacy

PetBedNStay is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. Third-Party Links

Our site contains links to third-party websites, including business websites, Google Maps, Yelp, and affiliate partners. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the site after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: